Manners Matter

Ambassador Robert Jackson (Ret.) (top left) assists participants during a hands-on exercise in a protocol class that he co-leads with Peggy Ward at the Foreign Service Institute. The course, MQ 116 Protocol and U.S. Representation in the Foreign Affairs Community, teaches participants the international rules of protocol, and how to apply basic knowledge of these rules at representational events that they are likely to encounter when serving abroad. 

Photo by Isaac D. Pacheco

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